Human Resources Manager

Posted on: February 26, 2020 |

Position Title: Human Resources Manager

Reports To:  Director of Finance and Administration

Type:  Full-Time

Location:  Chicago, IL

Compensation:  Competitive salary and full suite of benefits


The Human Resources Manager will drive excellence in INCS’ efforts to recruit, retain, and grow a high-performing team of diverse individuals. The HR Manager will be a key member of the Finance and Operations team, leading INCS’ payroll, benefits administration, compliance efforts, and other critical functions. HR Manager candidates should have an awareness of how public education systems have historically and disproportionately disadvantaged vulnerable communities and must believe that charter schools have the power to transform public education and the lives of students.

Why Join INCS?:

INCS is a mission-driven non-profit created to support charter schools in Illinois in their work to provide high-quality educational opportunities to underserved communities. Today in Illinois there are 140 charter schools serving over 64,000 families. Through their innovative design and an unwavering commitment to kids, charter schools have helped dispel pernicious myths about what is possible for students across the state. Charter schools serve a higher percentage of low-income students and students of color than Illinois’ district-operated schools and are helping students graduate high school, attend college, and gain post-secondary success at record levels. INCS is committed to a vision of furthering this transformational impact so that all students in Illinois can access a high-quality public school and succeed in college and life.  INCS supports charter schools by advocating for fair and equitable policy conditions and legislation that enables them to thrive.  The HR Manager will join a small, passionate team, committed to this fight for educational equity and will play a key role in maintaining the strength and health of the organization.

Core Selection Criteria:

  • Exceptional organizational skills and attention to detail
  • Proven ability to work with purpose, creativity, and accuracy in a deadline-driven environment, balancing various short-term and ongoing projects without sacrificing outcomes
  • Comfort and savviness with numbers and Excel (mid-high level) to help facilitate required financial tracking and reconciliations
  • Creates and contributes to a work environment where employees are challenged, coached, and engaged
  • Excellent Interpersonal skills, including the ability to build high quality, authentic relationships and work collaboratively across teams
  • Customer-service orientation and the ability to approach problems constructively and professionally and leverage alternative perspectives to deliver creative solutions.
  • “Grabbiness,” – seeing something that needs to be done or improved and taking accountability to get it done.
  • Track-record of handling sensitive information with a high degree of professionalism and confidentiality
  • Growth-mindset and an eagerness to learn new things and continuously improvement
  • Commitment to embracing diversity and fostering an environment of inclusion and cultural competency (see our definition below)
  • Proven Excel skills, experience administering payroll, and a bachelor’s degree are required
  • HR Credentials preferred – Candidates with either related experience and a PHR or SPHR will be given priority.
  • Non-profit or education experience a plus

Key Responsibilities (What you’ll be accountable for):

  • Payroll and Benefits Administration
    • Oversee payroll, ensuring timely and accurate bi-monthly processing
      • Maintain employee payroll data with fidelity including garnishments, wage deductions, changes in pay rate, and other employee information changes.
      • Monitor payroll account balances and process payroll liability payments
      • Reconcile payroll regularly to ensure accuracy
    • Administer INCS’ benefits, including but not limited to healthcare, dental, vision, medical FSA, transit/parking pretax plan, and short-term disability.
      • Monitor benefit provider performance, ensuring high-quality experience for staff
      • Conduct employee new-hire orientation and annual open enrollment
      • Process enrollment changes, ensuring proper updates are made with carriers and payroll
      • Facilitate staff benefits meetings, such as quarterly financial counseling trainings
      • Field staff questions and connect to appropriate resources and support
    • Administer INCS’ 403(b) plans, ensuring compliance with IRS and DOL regulations:
      • Ensure 403b contributions are remitted to INCS’ TPA on time each pay period
      • Partner with INCS’ outside provider to draft INCS’ Annual 5500 Return
      • Manage plan document and process changes as required.
      • Complete all relevant monitoring and compliance measures
    • Administer annual Worker’s compensation audit
    • Oversee employee records management in adherence with INCS’ record retention policy
  • Time Tracking and Grants Administration
    • Administer paid-time off, utilizing INCS’ HRIS system and ensuring employee adherence to policies
    • Oversee employee time tracking system and help facilitate intercompany reimbursements
      • Ensure staff complete their timesheets accurately and on time, training staff when needed on timesheet requirements
      • Analyze timesheets and present reports monthly to Director of Finance and Administration
      • Partner with Director of Finance and Administration to process quarterly Intercompany Personnel Reimbursements
    • Oversee grant personnel tracking and reporting process in consultation with the Development Manager and the Director of Finance and Administration
      • Draft personnel budgets for grant requests, ensuring budgeted staff time is reasonably stated and available.
      • Prepare grant personnel reports and maintain master personnel tracker
    • Staff Culture, Events, and Employee Life Cycle
      • Partner with Director of Finance and Administration to drive recruitment, hiring, and retention of a high-performing team
        • Help develop and maintain hiring pipeline of diverse, high-quality candidates
        • Draft job descriptions, post roles, and monitor job applications received
        • Manage logistics of hiring process, including communications with candidates, scheduling of interviews, and maintenance of interview and candidate records
        • Vet candidates and make recommendations to leadership about their candidacy
        • Lead onboarding for all new staff
        • Develop strategy and execution of meaningful staff professional development and growth
        • In the event that employees transition out of INCS, manage process to ensure departure is smooth and that all work areas have appropriate and clear coverage
      • Work with the Director of Finance and Administration to create goals and strategies for human resources and RIDE at INCS, with a lens toward continual improvement.
        • Evaluate and improve organizational processes and policies and ensure they reinforce diversity in the workplace
        • Partner with RIDE committee to administer annual engagement survey, analyze results, and develop programming to address core issues
        • Research and recommend best practices in RIDE and HR
        • Help field employee concerns and partner with Director of Finance and Administration to address and provide solutions
        • Assist Director of Finance and Administration with managing a performance appraisal system to drive high performance, including annual and mid-year reviews.
      • Plan and execute Staff Events and other endeavors to nurture a positive work environment, including but not limited to:
        • INCS’ Annual Retreat
        • INCS’ Summer Series
        • Monthly Drinks with INCS
        • Holiday Party
      • Partner with Office Manager to enact health and safety and policies and trainings for team as needed.
    • Other
      • Assure compliance with applicable state and federal law, corresponding with state and local agencies as needed.
      • INCS’ priorities and strategies are fluid. This job description represents the role’s core responsibilities, but other duties may be assigned. The role may evolve over time, based upon organizational needs.

Cultural Competency and Equal Opportunity
Cultural competency is a lifelong process of building the knowledge, mindset, and skills necessary to engage fully and effectively with students, colleagues, and stakeholders of different backgrounds. This process requires us to deeply understand our nation’s history of injustice and its link to the persistent opportunity gaps that INCS and its member schools are focused on closing. It also requires us to strengthen our cultural competency by better understanding our own implicit and explicit biases and by reflecting on our words and actions through open dialogue. We believe in building a richly diverse and inclusive organization, including a mission-critical imperative for all staff to both model and contribute to the vision we hope to achieve.

INCS believes it is critical for leaders to reflect the communities that they serve and that diversity across multiple dimensions enables us to achieve our mission of transforming lives and communities through public education. We don’t just accept difference – we celebrate it, support it, and thrive on it for the benefit of our staff, member schools, and the broader community. INCS is proud to be an equal opportunity workplace and is an affirmative action employer. We seek and welcome a diverse pool of candidates in this search.

How to Apply:

Candidates for the Human Resources Manager position should submit a letter of interest and a current resume to Katie Wise, Director of Finance and Administration, at The subject for the message should be HR Manager – Last name, First name.