Operations Associate

Posted on: August 7, 2020 | |

Great Lakes Academy is an elementary charter school that opened in 2014. For the 2020-21 academic year we will serve students in grades K-7. We will continue to add a grade level annually to reach K-8. We are seeking a high capacity, fiercely positive, growth oriented Operations Associate to join our team.
Job Description
The Great Lakes Academy Operations Associate is a year-round position that is responsible for assisting the Director of Operations, the Operations Manager, the Front Office Manager, and the Leadership Team in all aspects of the day-to-day operations of a school while learning operational expertise. The Operations Associate is charged with ensuring that all of the small details of running a school are attended to, from student enrollment to school supplies and student/entry/dismissal operations, facilities upkeep, and family and community outreach. The Operations Associate will also support staff with technology set-up and troubleshooting. The position is an opportunity to learn about all aspects of a growing, successful charter public school, and to develop personally and professionally, while contributing to the success of a game-changing educational opportunity for students on the Southeast side of Chicago.
Job Outputs
Operational tasks are completed consistently on a daily, weekly, and cyclical basis, from annual events to daily facility upkeep to summertime projects
School information systems are updated and maintained (Dean’s List, Illuminate, Aspen, etc.)
Facility and school environment is clean, cheerful, organized, systematized and well suited to support student success in the classroom
Technology support requests are responded to promptly and are resolved quickly.
Job Responsibilities
Assist students and teachers during all communal times including breakfast, lunch, entry and dismissal, community meetings, and hallway transitions
Assist with preparations, set up, and breakdown for school events
Assist Operations Team with custodial upkeep and daily facility maintenance
Assist Operations Team in all aspects of recruitment and student enrollment and registration
Assist Operations Team in upkeep and execution of all operational systems and procedures
Assist Front Office in student file upkeep and parent communication
Respond to all staff requests for technology support in a timely manner
Resolve any IT staff needs promptly

Highly organized, detail-oriented, and extremely punctual
Able to learn quickly and take on increased responsibilities over time
Strong computer skills including Excel, Word and Google Docs
Able to think on feet and problem solve in the moment
Flexible and able to handle a diversity of tasks and responsibilities
Strong work ethic and willingness to dig in wherever needed
Able to effectively communicate verbally and in writing with parents and stakeholders, as well as staff and students
Strong knowledge of IT troubleshooting practices.

Job Requirements
High school diploma is required
School-based Operations experience preferred, but not required
Experience with IT or tech support preferred
Ability to lift medium to heavy objects
Ability to spend the majority of the day on your feet
Belief in and alignment with Great Lakes Academy’s core beliefs and educational philosophy is non-negotiable

Culture Fit- Do these words describe you?
Fiercely positive, Hard-working, Intelligent, Team oriented, Organized, Sense of humor, Belief in the power of education, Humble, Self-reflective, Self-directed, Goal-oriented, Enthusiastic