Manager of Alumni Supports- Noble Schools

Posted on: March 19, 2024 | |

Manager of Alumni Supports- Noble Schools

About Noble

Noble’s mission is to ensure that all students have equitable and positive school experiences that equip them to complete college and lead choice-filled lives. Noble serves more than 12,700 students and 26,000 alumni across 17 open-enrollment, free, public schools in Chicago. We are proud to be recognized nationally for college access and persistence. 98% of our graduates are accepted into college.

At Noble “antiracism” isn’t a buzzword. We have made significant policy and structural changes to demonstrate our commitment to anti-racism and fighting the systemic inequities in the communities we serve. These changes include building curricula that welcomes and affirms each student’s unique identity, and ensuring that all our community members – including students, families, and staff – have the space to be their authentic selves, ensuring that their voices are heard. Join Noble in supporting the growth of our students, staff and communities!

Who We’re Seeking
Across Noble Schools, 20+ staff are working to support over 26,000 Noble alumni to persist and graduate from 200+ colleges around the country. The Manager of Alumni Supports sits on the Noble Support Team’s (NST) College Team and reports directly to the Senior Director of College Analytics & Insights. Reporting to the Manager of Alumni Supports would be at least 1 Alumni Success Coach Lead (ASC Lead) and 2 ASCs.

This role includes, but is not limited to, the following primary responsibilities:
* Serve as an active leader on the Alumni Supports team to drive results
*The Manager of Alumni Supports will serve as a key partner to the Senior Director of College Analytics & Insights in driving progress towards major network-wide goals:
*Reducing summer melt to ensure 80% matriculation to 4-year college each year
*Beating Predicted Retention by at least 5% in the short-term and 10% in the long-term
*Help shape a positive and solutions-oriented team culture through active participation in and co-facilitation of team meetings involving alumni counselors/success coaches network-wide
*Support planning and design of professional development and programming to Noble staff with meticulous attention to detail
*Co-lead professional development and programming on an as-needed basis to Noble staff with strong presence, directness, and warmth
*Provide rigorous data-informed team management
*Lead and shape the culture of a team comprising of at least 1 Alumni Success Coach Lead and 2 Alumni Success Coaches (ASCs) supporting alumni from at least 3 different Noble campuses
*Provide guidance, coaching, and performance management of ASCs through rigorously monitoring progress, ensuring effective data collection, and providing continuous feedback for growth to the team to ensure we are on a path to improving 3rd semester retention
*Provide support and guidance on an as-needed basis to campus-based Alumni Counselors and Deans of College in strategies to improve 3rd semester retention
*Lead major projects and initiatives to move the needle on college retention
*Identify high-leverage actions, behaviors, or interventions that will make a measurable difference in college retention
*Lead major projects through planning, scheduling, and executing initiatives from start to finish
*Proactively engage various stakeholders to gather input and synthesize clearly

Candidate Qualifications
Unwavering determination to do whatever it takes to help our students succeed in college is mandatory
Bachelor’s degree with 3+ years of experience working in a high-functioning, fast-paced organization
Industry knowledge and experience in college access and success
Exemplary attention to detail in creating written communication, slide decks, and other tangible deliverables for various audiences
Strong data analysis skills including fluency in Google Sheets/Excel in order to make recommendations to direct reports as well as key decision makers
Experience with Salesforce is a plus (e.g. running reports, deriving insights, etc.)
Visible and deep commitment to diversity, equity, inclusion, and anti-racism
Position requires some travel: candidate must be willing and able to accompany alumni counselors/success coaches and/or visit alumni on college campuses

Application Process
Apply via Jobvite at this link:

Please submit one document combining your resume and cover letter, outlining your interest in the role and how your experience will provide success in this manager role. We kindly ask that you do not submit cover letters or any written responses generated by AI-tools as we do review candidates’ writing content as a part of our overall assessment of qualifications.

We will prioritize candidates who apply between March 22 – April 22 and begin contacting candidates moving on to the next round starting April 29. The interview process includes the following (dates may shift):

Phone Interview with hiring manager (by May 7)
1st Round 1:1 virtual interview with hiring manager (by May 17)
2nd Round panel interview with 5-6 Noble College Team staff (by May 24)
Finalist in-person interview with 3-4 Noble College Team staff (by May 31)

The estimated start date for this position is July 1, 2024.

The starting salary range for this role is $75,000-$85,000 depending on prior work experience and demonstrated fit for the role. We also provide health, dental, life and disability insurance, 401k contributions, and vacation/sick leave.

Statement of Non-Discrimination
At Noble, our mission is to be a catalyst for educational equity in the city of Chicago that empowers students with the scholarship, discipline, and honor necessary to succeed in college and lead exemplary lives. We know that we only fulfill this mission if we are the best place for a diverse mix of driven, reflective, and innovative educators to come, stay, and do their best work nurturing college-ready students. That is why
Noble is proud to be an equal opportunity employer, making all employment decisions, including recruiting, hiring, training, and promoting without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic or classification protected by law.